Proactively convert visitors into buyers
Solve your top challenges with intelligent sales assistance, automated support, and actionable insights to transform your customer experience and boost conversions.
When customers need assistance in buying, make sure they get that.
- Guided sales and recommendations
- Instant answers to product questions
- Personal styling assistance
- Smart nudges at the right moments
- Product comparisons
- Size and fit guidance
Customer service that handles inquiries 24/7 with seamless agent handoff.
- Order status and tracking
- Returns and exchanges automation
- Product and policy information
- Shipping and delivery details
- Smart agent handoff when needed
Deep analytics that reveal customer behavior, preferences, and missed opportunities.
- Customer preference analysis
- Popular product and style trends
- Frequently asked questions tracking
- Missed sales opportunities identification
- Conversion funnel optimization
- Customer satisfaction metrics
Styling and Sales
Give your customers the concierge experience
Styling and Advisory
Styling advice and Recommendations
Help customers find the right product, find products matching their style, explore promotions, clarify return and exchange policies and more.
Sales
Product enquiries
Handle product availability, sizing, pricing, shipping details, and other common pre-purchase questions instantly to keep customers engaged and ready to buy.
Support
Customer support
Help customers with order status, returns, exchanges, feedback and other post-purchase inquiries.
Everywhere
Multichannel access
Provide customers with a seamless experience across channels, including Chat, Email, Social Media and Messaging Apps.
Personalize
On Brand and Personalized
Personalized recommendations, tailored responses, and a seamless experience across channels.
Serve all your customers better than they expected
With Neuralens AI, automate more than 90% of your customer service queries to boost conversion and customer satisfaction.