Privacy Policy
Introduction
This Privacy Policy describes how Neuralens AI ("we," "our," or "us") collects, uses, and shares information when you use our Shopify application (the "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
Store Information
When you install our app, we collect basic store information including your store name, product details, domain, contact details and other information as in the app's permissions to provide our services.
Product Data
We access product information including images, descriptions, and metadata to provide AI-powered analysis and recommendations.
Usage Data
We collect information about how you use our app, including features accessed and performance metrics to improve our service.
How We Use Your Information
- Provide and maintain our AI-powered services
- Analyze product data to generate insights and recommendations
- Improve our app's functionality and user experience
- Communicate with you about service updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you uninstall our app, we will delete your data within 30 days unless we are required to retain it for legal purposes.
Your Rights
You have the right to:
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent at any time
Shopify Integration
Our app integrates with Shopify's platform and is subject to Shopify's terms of service and privacy policy. We access only the minimum data necessary to provide our services and comply with Shopify's app requirements.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@neuralens.ai