E-commerce AI Agents for
Neuralens AI is your on‑site sales, stylist, and support agent. It recommends, compares, answers, and hands off to humans when it should. Trained on your catalog, policies, brand tone, and SOPs.
Aza Fashions improves product discovery and product listings across its 200K+ luxury apparel and lifestyle products.
One Agent. Three compounding outcomes.
Sell
- Convert more visitors
- Save abandoned carts
- Powerful Up-Sell and Cross-Sell
- Real time sales assistance
- Use case and need driven personalized recommendations
- Styling, Beauty, and Product advisory
Support
- Auto-resolve repetitive tickets (WISMO, returns, address edits)
- Confidence thresholds + rule-based human handoff
- Option to use Live Chat
- Agent assist (suggested replies, macros, context)
Grow
- Understand drop-off reasons and why customers don't convert
- Identify Missed opportunities of conversion
- Insights into what customers want
- Analyze customer sentiment and feedback
- Discover trending product requests and preferences
Turn browsers into buyers
Provide personalized recommendations, product comparisons, and styling advice that converts visitors into customers.
Top-Tier Real Time Assistance
The best sales associate you could have - handholding customers through their buying journey.
Needs-based recommendations
Understand customer intent and suggest products that match their specific needs.
Compare & explain
Help customers understand differences between products and why one might be better than another.
Answer image based questions
AI-powered answer and recommendations based on products and details in uploaded images.
Resolve tickets before they become tickets
Automate common support queries while knowing exactly when to hand off to humans.
Auto-resolve common queries
Handle WISMO, order modifications, cancellations and other routine support requests automatically.
Precision routing
AI handles routine queries with ease while seamlessly routing complex cases to experts.
Agent assist
Suggested replies, macros, and full context when humans take over.
Turn every conversation into growth insights
Every customer interaction reveals valuable intelligence about your business. Our AI doesn't just respond-it learns, analyzes, and uncovers the hidden patterns that drive sustainable growth.
Drop-off analysis
Understand exactly why customers leave without buying and where they get stuck
Conversion opportunities
Spot missed revenue opportunities and failed cross-sell moments in real-time
Customer intent mapping
Deep insights into what customers really want beyond what they initially ask
Behavioral patterns
Identify trends in customer questions, concerns, and purchase motivations
Product gaps & demand
Discover unmet customer needs and product requests driving future inventory
Coming soon: Predictive analytics, cohort analysis, and automated A/B testing insights to maximize your conversion potential.
Do conversations even drive transactions?
Yes. Your customers are used to talking to ChatGPT. They expect no less out of you.
Neuralens AI also initiates conversations when it sees a customer could use some help.
Guaranteed ROI: Pay only if the Agent sells.
Install → Train AI → Go Live
White‑glove onboarding. We handhold the entire setup.
Install
Connect your store for quick setup
Train AI
Train the agent on your catalog, docs, tone, etc.
Go live with guardrails
confidence thresholds, escalation rules, monitoring
Ready to transform your customer experience?
White-glove onboarding. Trained for your brand and products.